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Refund policy

At Chérie’s Nails, each set is handcrafted with care and produced in limited quantities.

Due to the nature of our products and for hygiene reasons, all sales are final. We do not offer returns, exchanges, or refunds for:

  • Change of mind
  • Incorrect size selection
  • Preference for a different design

We kindly ask that you review your order carefully before completing your purchase.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

hello@cheriesnails.com

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photos of the item(s)
  • A brief description of the issue

Once reviewed, we will gladly offer a replacement or appropriate resolution if the claim is approved.


Order Accuracy & Sizing

Chérie’s Nails offers multiple sizing options to ensure the best fit. It is the customer’s responsibility to select the correct size before purchasing.

We recommend reviewing the Size Guide prior to ordering. Due to hygiene standards, we are unable to accept returns for incorrect sizing.


Contact

For any questions regarding your order, please reach out to:

hello@cheriesnails.com